Responsible gambling

Responsible Gambling at CrownGold Casino

We understand that responsible gaming is an essential aspect of our platform's commitment to providing a safe and enjoyable experience for all players. At CrownGold Casino, we offer a range of tools and features designed to promote healthy gaming habits and prevent problem gambling.

Deposit Limits

• Daily Deposit Limit: Set your own daily deposit limit in your account settings
• Weekly Deposit Limit: Maximum C$4,000 per week
• Monthly Deposit Limit: Maximum C$30,000 per month

Loss Limits

• Based on original deposit amount, you can set a loss limit to help manage your gaming activity

Wager Limits

• Daily Wager Limit: Set your own daily wager limit in your account settings
• Weekly Wager Limit: Maximum bets C$4,000 per week
• Monthly Wager Limit: Maximum bets C$30,000 per month

Session Limits

• Time limits to control gaming sessions, from 6 minutes to 1 million minutes

Cooling-Off Periods

• Temporary self-exclusion: account locked for a specified period, no deposits or withdrawals allowed
• Permanent Self-Exclusion: your account will be immediately disabled, and you will not be able to log in or make any transactions

Self-Exclusion

• Set up a permanent or time-limited self-exclusion period from gaming on our platform
• Once self-excluded, your account will be locked for the specified period, and no deposits or withdrawals will be allowed

Responsible Gambling Resources

While we strive to provide a responsible gaming environment, we also acknowledge that problem gambling can occur. If you or someone you know is experiencing difficulties with gaming, please reach out to one of the following resources:

• SOS Joueurs (Quebec)
• Gamblers Anonymous
• Other support organizations and hotlines

Tools for Responsible Gaming

At CrownGold Casino, we encourage players to take control of their gaming activity using our responsible gambling tools. These features can help you stay within your limits and maintain a healthy balance between gaming and other aspects of life.

We are committed to providing a safe and enjoyable gaming experience for all our players. If you have any questions or concerns about our responsible gaming policies, please don't hesitate to contact us through our FAQ section or email support.